Autonomy Promote Professional Services has a decade of industry-specific expertise in content management drawn from engagements with hundreds of customers across every major industry. We quickly uncover the organizational and technological challenges you face managing content across your enterprise. We develop both strategic and tactical plans to help you improve the content management lifecycle and drive value across multiple channels. We deliver our services with two services teams-a strategic services team and a delivery services team-through several vehicles, including analytical workshops, consulting engagements, and the implementation of best practices.

Autonomy consultants are domain experts who combine their in-depth knowledge of Autonomy products and solutions and those of their partners with best practices and an understanding of your business strategy. The outcome is the most effective content infrastructure system possible for your organization's unique needs. We provide end-to-end delivery services: we evaluate, install, integrate, test, and roll out all the technology components to ensure a successful implementation of your specific solution.

The Autonomy consultants for delivery services offer a number of ways that you can engage with us.

• QuickStart: We help your administration team install and configure the product.
• CorePacks: We hold discovery sessions and provide assistance with getting a small project up and running on the Autonomy product or solution of your choice.
• Expert Services: We act in an advisory capacity in the areas of project scoping, solution architecture, implementation strategies, and advanced technical concepts.

 
  Autonomy consultants for delivery services follow their unique IE6M Advisory Methodology to guide practitioners faced with the increasing complexities of implementing a content management system or a customer experience solution in today's environment. Autonomy's IE6M methodology, which is based on more than 10 years of successful implementations, captures our collective knowledge and expertise in a set of best practices that ensure your implementations will exceed expectations.

Autonomy has a team of skilled consultants, each with a different skill set and focus, to help you implement a system that will meet your needs.

• The Consulting Manager is the primary contact with our customers. The Consulting Manager provides service, support, problem solving, and escalation to ensure a successful product rollout.
• The Strategic Solutions Architect, a member of our Trusted Advisor Practice, takes the implementation beyond the tactical delivery of the solution. The Trusted Advisor helps you holistically consider operational best practices and process improvements that augment the technology implementation based on your primary business goals and objectives.
• The Architect plays a key leadership role in guiding and delivering a Web content management solution. Architects are the subject-matter experts on service approach and delivery, and they set the strategic direction for our customers.
• Technical Consultants work on a daily basis with our customers to help design and implement their content management solutions.

Autonomy Promote Professional Services also provides strategic services to many of the Fortune 1000 companies that use Autonomy technologies for enterprise content management. We help these firms drive efficiencies from people, processes, and technology enhancements. The focus of the Trusted Advisor Practice goes beyond product implementations with holistic assessments and recommendations to help companies optimize content business operations-and maximize their investment in Autonomy technology.

Autonomy professional services have worked with diverse clients from vastly different industries including AllState, CareFirst, Canadian Broadcasting Company, Cummins, Discovery Communications, and Salve-Regina.

Canadian Broadcasting Company Autonomy helped establish centers of excellence that enforce guiding principles of content management, establish governance, and empower business units to be masters of their own dominion. This in turn leads to increased return on operations (ROO) and higher conversion rates at the point of customer interaction.

Cummins Autonomy aided Cummins in streamlining their operational processes and empowering their business units by better leveraging TeamSite. The result of the initiative resulted in the complete elimination of an existing internal IT charge for web content changes resulting in the direct savings of over $100k annually for the business unit.

Discovery Communications Autonomy established an extendable and reusable WCM framework for all channels based on TeamSite, MediaBin, OpenDeploy to help accelerate time-to-web and operate at maximum efficiency.

Leading US Airline Autonomy built a fast, efficient, and automated web content publishing process including the automation of managing digital assets within MediaBin to increase speed-to-web and support 90% of online revenue generation.

Each engagement is tailored to match company’s specific needs to the right mix of expertise consultant services and packaged offerings.